Contact Us

Legacy Banks

99 North Street

P.O. Box 1148

Pittsfield, MA

01202-1148

(800) 292-6634

 

NOTE: To report a lost or stolen ATM/Debit Card after hours, please call 800-500-1044.

IMPORTANT We have your security in mind. Legacy Banks will never request your confidential information through an email. Contact us at 800-292-6634 to verify any email request or to report suspicious emails.

 

Internet email is not secure and the information is sent unencrypted.  Therefore, we ask that when you communicate with us by email, you send only information that is not of a confidential or sensitive nature.  If you need to communicate personal information such as your account number or social security number please provide it to us by phone or regular mail.  You may, at your own risk, email us personal information when it is more convenient to you.  Because there might be a delay in our receipt of or ability to respond to your email, Legacy Banks will not accept email notifications regarding the following:

• Errors or questions about ATM transactions, debit card transactions, internet banking transactions, telephone transfers, pre-authorized credit, or pre-authorized payments.
• Errors or questions about your home equity bill, or any other line of credit bill.
• Comments related to the Community Reinvestment Act activities of Legacy Banks.

To properly initiate the review process for any of these issues, please call or write to the appropriate Legacy Banks Office.  Thank you for your cooperation.

 

 

Legacy Banks Customer Service Call Center

800-292-6634

LegacyLine / 24-Hour Telephone Banking

888-248-9728

Report a lost or stolen ATM/Debit Card after hours

800-500-1044

Main Office

413-443-4421

Online Banking Customer Service

800-292-6634

24-hour ATMs available at ALL locations

Member of the surcharge-free network of Intercept.

Locate an Intercept ATM